How can we help you?

Address Building 1, No. 5 Yanxin Street, Economic Development Zone, Xian County, Cangzhou City, Hebei Province, 062250, China

Phone +8613653178029

Email global@xjy8.com

Online Message Please Fill In The Following Information And Let Us Know The Product You Need.

Frequently Asked Questions

We are dedicated to providing global customers with high-quality construction technology products and solutions. Below are the 9 core questions our customers care about most, covering detailed answers from product selection, technical specifications to cooperation processes. If you have any other questions, feel free to contact us at global@xjy8.com.

01 Are you a manufacturer or a trading company? As a direct manufacturer based in Hebei, we integrate R&D, production, and supply chain management to deliver full-chain one-stop services—from customization to delivery—combining factory-direct pricing with comprehensive capabilities.

02 What certifications does your company hold? We are ISO 9001 certified and strictly adhere to international construction standards to ensure product safety and quality.

03 Can I visit your factory? Yes, we warmly welcome you to visit our facility in Hebei. Please contact us in advance to arrange a tour and pick-up service.

04 Do you support OEM or ODM services? Yes, we offer full OEM and ODM services, including custom specifications, colors, and packaging to meet your specific needs.

05 How do you package the products for shipping? We use export-standard iron pallets or reinforced wooden cases with shockproof materials to ensure safe delivery during sea freight.

06 What is your standard delivery time? Standard products are typically delivered within 15-20 days, while customized orders may take 25-30 days depending on quantity.

07 What is your Minimum Order Quantity (MOQ)? We are flexible; the MOQ is usually 1 unit for machines and 1 piece for accessories, supporting both trial and bulk orders.

08 What are your payment terms? We typically accept T/T with a 30% deposit to start production and the remaining 70% balance paid before shipment.

09 How do you handle after-sales service? We provide a 12-month warranty with free replacement parts for non-human damage and offer remote video guidance for troubleshooting.

Our Service Philosophy

Corporate culture is the core driving force and growth source of enterprise development, serving as both the operational foundation and a key competitive edge. As an intangible core asset, it transforms spiritual concepts into tangible results.
Guided by the purpose of creating value for customers, enhancing enterprise efficiency, broadening employee prospects, and boosting social prosperity, we uphold the spirit of keeping pace with the times, innovating boldly, and achieving win-win outcomes, while practicing the philosophy of starting with needs, delivering satisfaction, focusing on demands, and exceeding expectations to drive long-term growth.